Common Questions About Temp Stick

All-In-One WiFi Temperature and Humidity Sensor

Wireless Data Monitor,
Log & Alert System. No Fees.

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Temp Stick - Be Anywhere and Protect Anything

Pre-Order Questions

Are there additional fees?

No. With Temp Stick you just pay for the sensor. The Unlimited data logging and 24/7 monitoring and alerts are FREE for the lifetime of the sensor.

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Do I need multiple sensors?

The same sensor can simultaneously monitor temperature and humidity and alert when important trigger points have been reached.

You need multiple sensors when you have multiple remote locations. For example, to monitor your garage and your basement, you will need two sensors. Control and receive alerts from unlimited sensors under one easy-to-manage account. (All accounts are free, no fees or subscriptions)

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Is Temp Stick an alarm?

Temp Stick is a silent alarm and monitoring device. It sends texts, email and alerts when trigger points are activated based on your settings.

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Can Temp Stick control anything?

Yes, Temp Stick supports IFTTT for easy home automation.

Use Temp Stick to control any other IFTTT compatible device and run routines for home automation with: thermostats, power sockets, air conditioning etc.

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Does this connect to other systems?

No. The sensor runs independently of any other service you may have.

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Is a smartphone required?

A smartphone is recommended but not required. You can receive text message alerts on any phone (even an older flip phone). Settings and history can be accessed from any web-capable device (PC, tablet or smartphone). Log in from anywhere.

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Can I share access?

Yes, add, remove, enable, disable users anytime. Set user permissions and track alert and change history.

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Connectivity

How does Temp Stick connect?

The sensor connects to your existing internet connection via WiFi.

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How do I access Temp Stick?

Log in with your smartphone, tablet or PC. Access from anywhere, anytime.

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What is the Temp Stick WiFi range?

All Temp Sticks have a WiFi range of 300-400 ft (unobstructed). Doors, walls, floors and other obstructions can impact this range. The sensor contains state-of-the-art "safe wall" penetrating WiFi technology that is designed to work on nearly every type of safe, refrigerator, freezer, walk-in cooler etc. If there are Wi-Fi signal challenges at the location where you place a Temp Stick then we advise to consider solutions such as adding a Wi-Fi range extender to enhance connectivity.

Temp Stick PRO: Using the external probe's 6ft wire allows strategic placement of the probe inside the freezer while keeping the main unit outside, optimizing Wi-Fi signal reception.

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Does this work with a WiFi hotspot?

Yes. The sensor connects to any open WiFi network or network you have access to, including mobile hotspots (like a Verizon JetPack).

Please note, if you plan on using an iPad or iPhone to provide a hotspot, many Apple iPad and iPhone users find these types of hotspots are unreliable and will switch off after just 1 to 90 minutes of inactivity.

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What if the connection is lost?

If the sensor loses its internet (WiFi) connection, it will continue to log data and automatically re-connect when the connection is available again. You can receive an alert when the Temp Stick loses and regains connection to the internet.

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Is there an ethernet port?

There are no ethernet ports on the Temp Stick sensor. A wireless internet connection (WiFi) is required.

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Do you have a public API?

We do offer a public API, find the API key within your account and full instructions on how to implement it at our Developer Docs.

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Power

How is Temp Stick powered?

Energizer Ultimate Lithium AA Batteries (Included):

Recommended for extreme heat and freezer applications: Lithium batteries perform even in the most extreme temperatures, making lithium batteries perfect for extremely cold or hot conditions where alkaline batteries typically cease to function. Use Energizer Ultimate Lithium batteries (2 AA x 1.5v) at temperatures down to -40°

AC Power with AA Batteries as Back Up:

Temp Stick +Power and Temp Stick PRO models run on AC power (micro-usb) or 2xAA battery power. When plugged in, AC power is used by default. Temp Stick seamlessly switches to battery if AC power is interrupted. Create power outage and recovery alerts for these events in the app. Included with Temp Stick +Power and Temp Stick PRO is a Micro-USB power cable (6 ft), AC adapter & 2x AA batteries.

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Alerts and Notifications

What types of alerts are sent?
Send TEXT, APP & EMAIL alerts to you and others.
Alerts from Temp Stick:
- Temperature
- Humidity
- Heat Index
- Dew Point
- Connection
- Battery Low
Alerts from Temp Stick +Power:
- Power Outage & Recovery Alerts
- Temperature
- Humidity
- Heat Index
- Dew Point
- Connection
- Battery Low
Alerts from Temp Stick PRO:
- Probe Temperature Alerts
- Power Outage & Recovery Alerts
- Temperature
- Humidity
- Heat Index
- Dew Point
- Connection
- Battery Low
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How quickly are alerts sent?

Temp Stick samples conditions every few seconds. The instant a threshold for one of your alerts is triggered, Temp Stick notifies our servers and you are sent alerts according to how you configure them in the app. You can change how frequently Temp Stick sends readings when conditions are normal and when they are triggered by an alert in the "Sensors" section of the app.

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Can I alert multiple contacts?

Yes, you may have a total of ten contacts to receive alerts and notifications under one account. Additionally, customize which contacts receive specific alerts.

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Can I customize alerts?

Yes, text and email alert messages can contain any mix of pre-written text and sensor data. Maximum message length is 140 characters.

Example 1: "The RV's temperature went above 80 F (currently 95.6 F)"

Example 2: "Brrr! The fridge is too cold, it's -10.2 F, save the cans of soda!"

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Can I create more than one alert for the same sensor?

Yes, you can create many alerts triggers for temperature and humidity.
Use this feature to create alerts for different individuals or groups.

For example: If sensor temperature goes above 75° F, alert person A. Then, if temperature goes above 81° F, alert person A + B etc.

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Can I get automated reports?

Temp Stick can send you automated Temperature & Humidity reports by email. Choose from daily, weekly or monthly + unlimited data history.

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Sensor Readings

Temp Stick & Temp Stick +Power:

Ambient Temperature	Accuracy ±0.15°C
Ambient Humidity	Accuracy ±2.0% RH

Temp Stick PRO models:

Ambient Temperature	Accuracy ±0.15°C
Ambient Humidity	Accuracy ±2.0% RH
Probe Temperature (T-Type)	Accuracy ±0.5°C
Probe Temperature (K-Type)	Accuracy ±1.1°F
Pipe Clamp (K- Type)	Accuracy ±0.5°C
Other Thermocouple Probes Supported	Types: K, J, T, N, S, E, B & R

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Can the sensor be calibrated?

No, the sensor is factory calibrated. But you can achieve "calibration like" synchronization with other instruments by increasing or decreasing the "calibration offset value" for your sensor.

For example: your home thermometer might typically read 50°F and Temp Stick might typically read 51.2°F. You can set the Temp Stick to offset the temperature by -1.2°F in its settings, this will change its readings to display with that offset and alerts will calculate using that offset.

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Can I export historical data?

Yes. You can export data for download as comma-separated values (CSV) files.

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Can I display C° or F° ?

Yes. You can switch between the two types in your account settings.

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Sensor Placement

What are the dimensions?

The dimensions of a Temp Stick are 3.5" x 1.25" x 1.375"

Compare Temp Stick to your average Twinkie.

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How do I attach Temp Stick?

Depending on your use of Temp Stick, wall mounting might not be necessary. Simply place it wherever you prefer to receive prompt alerts and monitor temperature & humidity.

You have the option to mount it to a wall easily with the provided command strip. It's lightweight and can stick to many wall surfaces. It even includes a lanyard if you wish to hang it.

For Temp Stick +Power and Temp Stick PRO models, there's an optional flexible wall mount. You can attach it to the wall using the provided command strip or screws and anchors to many wall surface.

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Does Temp Stick operate in freezers?

All Temp Stick sensors operate efficiently in freezers and cold storage spaces, with a temperature range down to -40°F. Temp Stick is designed to function seamlessly in sub-zero temperatures, providing reliable temperature monitoring in fridges, freezers, and walk-in coolers.

The Temp Stick PRO, with its external probe, offers extended temperature range capabilities, enduring even more frigid conditions and reaching temperatures as low as -300°F. Temp Stick PRO also overcomes the conventional limitations of batteries in extreme cold.

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Temp Stick & Temp Stick +Power:

Ambient Temperature	(-40°F to 140°F)
Ambient Humidity	(0 - 100% RH)

Temp Stick PRO models:

Ambient Temperature	(-40°F to 140°F)
Ambient Humidity	(0 - 100% RH)
Probe Temperature (T-Type)	(-328° - 500°F)
Probe Temperature (K-Type)	(32° - 932°F)
Pipe Clamp (K- Type)	(0° - 482°F)
Other Thermocouple Probes Supported	Types: K, J, T, N, S, E, B & R

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Is Temp Stick waterproof?

No, the sensor is not waterproof. Temp Stick measures humidity (non-condensing moisture levels) from 0 to 90%.

Temp Stick PRO does include a waterproof temperature probe that may be used to monitor liquid temperatures such as pools or hot tubs.

When placing the Temp Stick outdoors please make sure to get the unit out of direct sunlight and not exposed to rain or snow.

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Ready to order?

When will my order ship?

Orders ship via USPS within 24 hours of being placed. Call 888.263.6973 for expedited shipping quotes. If there are any delays we will notify you.

Temp Stick +Power and Temp Stick PRO products ship in 5-7 business days.

For more information on expedited shipping please contact our friendly support team at 888.263.6973 or support@tempstick.com.
We are available 7 days a week.

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Do you ship to Canada?

Yes we ship to Canada, however we charge a flat shipping fee to Canada customers only (average fee is $25).

Have questions or ready to buy? Call 888.263.6973.

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Do you ship to Hawaii/Alaska?

Yes, we are happy to offer free shipping to Hawaii and Alaska customers, but keep in mind the transit times may be slightly longer.

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Support

How do I cancel an order?

Please call 888.263.6973 or email right away! Our packages sometimes leave same day.
How do I return my order?

We offer an unconditional 30-day money back guarantee. Simply return your Temp Stick sensor within 30 days of the purchase date by calling or emailing for your return authorization number and we'll be happy to assist.
Is there a warranty?

Your Temp Stick is warrantied to be free of defects in material and workmanship for 3 years from the date of purchase.
Need Help? 888.263.6973

Setup Guides:

Troubleshooting Guide

How does Temp Stick work?

Temp Stick sends updates via your WiFi to alert you if temperature or humidity hit critical levels. Alert multiple people via text, email or push notifications.

Update Settings Remotely

Check-in anytime, view latest sensor readings, edit trigger points and update preferences.

Access from Anywhere!

Continuous monitoring and alert notifications all year round without paying a monthly fee or subscription charge.

Download Temp Stick for Google Play Store

Access Temp Stick Dashboard from your Phone, Tablet or PC

Temp Stick WiFi Temperature Monitor by Ideal Sciences

The Easiest, Most Reliable WiFi Temperature & Humidity Sensor

Temperature Monitoring (-40°F to 140°F)

Humidity Monitoring (0 - 100%)

100% Wireless, Place Anywhere!
Instant, Real-time Alerts
Alerts via Text, App or Email
Data-Logger + Unlimited History
Runs on 2x AA Batteries
1+ Yr Battery Life, Impressive!
No Fees, No Subscriptions
Proudly Made in America

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Common Questions About Temp Stick

Pre-Order Questions

Connectivity

Power

Alerts and Notifications

Sensor Readings

Temp Stick & Temp Stick +Power:

Temp Stick PRO models:

Sensor Placement

Temp Stick & Temp Stick +Power:

Temp Stick PRO models:

Ready to order?

Support

Setup Guides:

How does Temp Stick work?

Update Settings Remotely

Access from Anywhere!

The Easiest, Most Reliable WiFi Temperature & Humidity Sensor

Announcing New Products

Temp Stick +Power

Temp Stick PRO

Temp Stick PRO