Common Questions About Temp Stick
All-In-One WiFi Temperature and Humidity Sensor
Wireless Data Monitor,
Log & Alert System. No Fees.
- Do I need multiple sensors?
- Is Temp Stick an alarm?
- Does Temp Stick control anything?
- Does this connect to other systems?
- Is a smartphone required?
- What are the dimensions?
- How do I attach Temp Stick?
- Does Temp Stick operate in freezers?
- What is the temperature range?
- Is Temp Stick waterproof?
- How accurate is Temp Stick?
- Can the sensor be calibrated?
- Can I export historical data?
- Can I display C° or F° ?
Alerts and Notifications
Do I need multiple sensors?
The same sensor can simultaneously monitor temperature and humidity and alert when important trigger points have been reached.
You need multiple sensors when you have multiple remote locations. For example, to monitor your garage and your basement, you will need two sensors. Control and receive alerts from unlimited sensors under one easy-to-manage account. (All accounts are free, no fees or subscriptions)
Is Temp Stick an alarm?
Temp Stick is a silent alarm and monitoring device. It sends texts, email and alerts when trigger points are activated based on your settings.
Does Temp Stick control anything?
No. Temp Stick is a WiFi powered sensor with free alerts and monitoring, it is not a controller for home automation or appliances.
Does this connect to other systems?
No. The sensor runs independently of any other service you may have.
Is a smartphone required?
A smartphone is recommended but not required. You can receive text message alerts on any phone (even an older flip phone). Settings and history can be accessed from any web-capable device (pc, tablet or smartphone). Log in from anywhere.
How is Temp Stick powered?
Alkaline Batteries (Included)
Your Temp Stick sensor comes with two 1.5V AA alkaline batteries. Average battery life expectancy with default settings is 6-8 months.
Recommended for Extreme heat and freezer applications:
Lithium batteries perform even in the most extreme temperatures, making lithium batteries perfect for extremely cold or hot conditions where alkaline batteries typically cease to function. Use Lithium batteries (2 AA x 1.5v) at temperatures down to -40°
How does Temp Stick connect?
The sensor connects to your existing internet connection via wifi.
How do I access Temp Stick?
Log in with your smartphone, tablet or pc. Access from anywhere, anytime.
What is the Temp Stick wifi range?
The sensor works through doors, walls and floors at a range of up to 80 feet depending on the strength of your wireless signal. The sensor contains state-of-the-art 'safe wall' penetrating wifi technology that is designed to work on nearly every type of safe, fridge, freezer etc.
Does this work with a wifi hotspot?
Yes. The sensor connects to any open wifi network or network you have access to, including mobile hotspots (like a Verizon JetPack).
Please note, if you plan on using an iPad or iPhone to provide a hotspot, many Apple iPad and iPhone users find these types of hotspots are unreliable and will switch off after just 1 to 90 minutes of inactivity.
What if the connection is lost?
If the sensor loses it's internet (WiFi) connection, it will continue to log data and automatically re-connect when the connection is available again. The Temp Stick can alert you when you lose internet connection and also when the connection has been re-established.
Is there an ethernet port?
There are no ethernet ports on the Temp Stick sensor. A wireless internet connection (wifi) is required.
What are the dimensions of Temp Stick?
The dimensions of a Temp Stick are 3.5" x 1.25" x 1.375"
Compare Temp° Stick™ to your average Twinkie.
How do I attach Temp Stick?
Depending on how you are using Temp Stick, you might not need any mounting. Just place it where you need it for instant alerts and monitoring.
The sensor comes with optional velcro for easy wall mounting. The sensor is lightweight and easily attaches to many surfaces.
Does Temp Stick operate in freezers?
The sensor temperature range is between -40° to 125° F. Lithium batteries perform best in extremely cold or hot conditions where alkaline batteries typically cease to function. Lithium batteries are recommended for temperatures down to -40°.
What is the temperature range?
The sensor temperature range is between -40° to 125° F.
Is Temp Stick waterproof?
No, the sensor is not waterproof. The sensor measures humidity (non-condensing moisture levels) from 0 to 90%.
How accurate is Temp Stick?
The sensor is factory-calibrated and has excellent long term stability to within less than half a degree.
High Accuracy Temperature Sensor : ±0.4° C (max)
Temperature operating range Up to -40 to +125° F
Precision Relative Humidity Sensor : ± 4% RH (max), 0-80% RH
0 to 100% RH operating range.
Can the sensor be calibrated?
No, the sensor is factory-calibrated. BUT you can achieve 'calibration like' syncronization with other instruments by increasing or decreasing the 'calibration offset value' for your sensor. Example: A home thermometer reads 50° F and TempStick reads 51.2° F, therefore choose to display data and calculate alerts with a -1.2 degree offset.
Can I export historical data?
Yes. You can export data for download as comma-separated values (CSV) files.
Can I display C° or F° ?
Yes. You can switch between the two types in your account settings.
What types of alerts are sent?
You can configure Temp Stick to send any combination of text and/or email messages.
How quickly are alerts sent?
Alerts and notifications are sent instantly. In addition, the sensor checks-in hourly and keeps you up to date.
Can I alert multiple contacts?
Yes, you may have a total of ten contacts to receive alerts and notifications under one account. Additionally, customize which contacts receive specific alerts.
Is there a weekly check-in?
Yes, the sensor sends a weekly status update.
Can I customize alerts?
Yes. Text and email alert messages, sent up to 10 people can contain any mix of text and sensor data you'd like. Maximum message length is 140 characters.
Example: "The RV went above 80F. 6:15PM 06/07/2016"
When will my order ship?
Orders ship via USPS. Most orders ship within 24 hours. We'll notify you of any delays. Call 888.263.6973 for expedited quotes. For more information on expedited shipping please contact our 24/7 customer service team at 888-263-6973 or firstname.lastname@example.org
Do you ship to Canada?
Yes. We charge a flat shipping fee to Canada customers only (average rate is $25). Questions or buying multiple sensors? Call 888.263.6973.
Do you ship to Hawaii/Alaska?
Yes, we are happy to offer free shipping to Hawaii and Alaska customers but keep in mind the transit times may be slightly longer.
How do I cancel an order?
Please call or email right away! Our packages sometimes leave same day.
How do I return my order?
We offer an unconditional 30-day money back guarantee. Simply return your Temp Stick sensor within 30 days of the purchase date by calling or emailing for your return authorization number. For your return authorization number please contact our customer service team at 888-263-6973 and we’ll be happy to assist.
Is there a warranty?
The Temp Stick sensor is warrantied to be free of defects in material and workmanship for one full year from date of activation.
How does Temp°Stick™ work?
It's an all-in-one sensor
It stays connected to your wifi
Logs data and keeps you alerted
Access from anywhere!Quick Setup Guide