Common Questions About Temp Stick

All-In-One WiFi Temperature and Humidity Sensor

Wireless Data Monitor,
Log & Alert System. No Fees.

Temp Stick - Be Anywhere and Protect Anything

Pre-Order Questions

Are there additional fees?

No. With Temp Stick you just pay for the sensor. The Unlimited data logging and 24/7 monitoring and alerts are FREE for the lifetime of the sensor.
Do I need multiple sensors?

The same sensor can simultaneously monitor temperature and humidity and alert when important trigger points have been reached.

You need multiple sensors when you have multiple remote locations. For example, to monitor your garage and your basement, you will need two sensors. Control and receive alerts from unlimited sensors under one easy-to-manage account. (All accounts are free, no fees or subscriptions)
Is Temp Stick an alarm?

Temp Stick is a silent alarm and monitoring device. It sends texts, email and alerts when trigger points are activated based on your settings.
Does Temp Stick control anything?

No. Temp Stick is a WiFi powered sensor with free alerts and monitoring, it is not a controller for home automation or appliances.
Does this connect to other systems?

No. The sensor runs independently of any other service you may have.
Is a smartphone required?

A smartphone is recommended but not required. You can receive text message alerts on any phone (even an older flip phone). Settings and history can be accessed from any web-capable device (PC, tablet or smartphone). Log in from anywhere.

Power

How is Temp Stick powered?

Alkaline Batteries (Included)

Your Temp Stick sensor comes with two 1.5V AA alkaline batteries. Average battery life expectancy with default settings is 1+ years.

Lithium Batteries:

Recommended for extreme heat and freezer applications: Lithium batteries perform even in the most extreme temperatures, making lithium batteries perfect for extremely cold or hot conditions where alkaline batteries typically cease to function. Use Lithium batteries (2 AA x 1.5v) at temperatures down to -40°

Connectivity

How does Temp Stick connect?

The sensor connects to your existing internet connection via WiFi.
How do I access Temp Stick?

Log in with your smartphone, tablet or PC. Access from anywhere, anytime.
What is the Temp Stick WiFi range?

The sensor has a range of 300-400 ft (unobstructed). Doors, walls, floors and other obstructions can impact this range. The sensor contains state-of-the-art "safe wall" penetrating WiFi technology that is designed to work on nearly every type of safe, refrigerator, freezer, walk-in cooler etc.
Does this work with a WiFi hotspot?

Yes. The sensor connects to any open WiFi network or network you have access to, including mobile hotspots (like a Verizon JetPack).

Please note, if you plan on using an iPad or iPhone to provide a hotspot, many Apple iPad and iPhone users find these types of hotspots are unreliable and will switch off after just 1 to 90 minutes of inactivity.
What if the connection is lost?

If the sensor loses its internet (WiFi) connection, it will continue to log data and automatically re-connect when the connection is available again. You can receive an alert when the Temp Stick loses and regains connection to the internet.
Is there an ethernet port?

There are no ethernet ports on the Temp Stick sensor. A wireless internet connection (WiFi) is required.

Sensor Placement

What are the dimensions?

The dimensions of a Temp Stick are 3.5" x 1.25" x 1.375"

Compare Temp Stick to your average Twinkie.
How do I attach Temp Stick?

Depending on how you are using Temp Stick, you might not need any mounting. Just place it where you need it for instant alerts and monitoring.

The sensor comes with optional velcro for easy wall mounting. The sensor is lightweight and easily attaches to many surfaces.
Does Temp Stick operate in freezers?

Temp Stick's operating temperature range is between -40° to 140° F. Lithium batteries perform best in extremely cold or hot conditions where alkaline batteries typically cease to function. Lithium batteries are recommended for temperatures down to -40°.
What is the temperature range?

The sensor temperature range is between -40° to 140° F.
Is Temp Stick waterproof?

No, the sensor is not waterproof. Temp Stick measures humidity (non-condensing moisture levels) from 0 to 90%.

Sensor Readings

Can the sensor be calibrated?

No, the sensor is factory calibrated. But you can achieve "calibration like" synchronization with other instruments by increasing or decreasing the "calibration offset value" for your sensor.

For example: your home thermometer might typically read 50°F and Temp Stick might typically read 51.2°F. You can set the Temp Stick to offset the temperature by -1.2°F in its settings, this will change its readings to display with that offset and alerts will calculate using that offset.
Can I export historical data?

Yes. You can export data for download as comma-separated values (CSV) files.
Can I display C° or F° ?

Yes. You can switch between the two types in your account settings.

Alerts and Notifications

What types of alerts are sent?

You can configure Temp Stick to send any combination of text and/or email messages.
How quickly are alerts sent?

Alerts and notifications are sent instantly when the sensor checks in and the readings trigger an alert. You can change how frequently Temp Stick checks in in its settings.
Can I alert multiple contacts?

Yes, you may have a total of ten contacts to receive alerts and notifications under one account. Additionally, customize which contacts receive specific alerts.
Can I customize alerts?

Yes, text and email alert messages can contain any mix of pre-written text and sensor data. Maximum message length is 140 characters.

Example 1: "The RV's temperature went above 80 F (currently 95.6 F)"

Example 2: "Brrr! The fridge is too cold, it's -10.2 F, save the cans of soda!"

Ready to order?

When will my order ship?

Orders ship via USPS within 24 hours of being placed. Call 888.263.6973 for expedited shipping quotes. If there are any delays we will notify you.

For more information on expedited shipping please contact our 24/7 customer service team at 888.263.6973 or support@tempstick.com.
Do you ship to Canada?

Yes we ship to Canada, however we charge a flat shipping fee to Canada customers only (average fee is $25).

Have questions or ready to buy? Call 888.263.6973.
Do you ship to Hawaii/Alaska?

Yes, we are happy to offer free shipping to Hawaii and Alaska customers, but keep in mind the transit times may be slightly longer.

Support

How do I cancel an order?

Please call 888.263.6973 or email right away! Our packages sometimes leave same day.
How do I return my order?

We offer an unconditional 30-day money back guarantee. Simply return your Temp Stick sensor within 30 days of the purchase date by calling or emailing for your return authorization number and we'll be happy to assist.
Is there a warranty?

Your Temp Stick is warrantied to be free of defects in material and workmanship for 3 years from the date of purchase.
Need Help? 888.263.6973

Quick Setup Guide

How does Temp^°Stick^™ work?

It's an all-in-one sensor

Temp Stick connects to your WiFi

It stays connected to your wifi
Logs data and keeps you alerted

Access Temp Stick from anywhere

Access from anywhere!

Quick Setup Guide

Temp^°Stick^™ Dimensions

Temp^°Stick^™ is slightly smaller than your average Twinkie, but not quite as delicious ;)

Temp Stick WiFi Temperature Monitor by Ideal Sciences

WiFi Temperature & Humidity Sensor

Temperature Monitoring (-40°F to 140°F)

Humidity Monitoring (0 - 100%)

24/7 Monitoring & Alerts
Data-Logger + Unlimited History
Web-Based, Access Remotely
No Fees or Subscriptions
Proudly Made in America

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Common
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Temperature

Humidity

Connection

Battery

High Accuracy Temperature Sensor	±0.4°C (max)
Temperature operating range	-40 to +140°F
Precision Relative Humidity Sensor	±4% RH (max), 0-80% RH
Humidity operating range	0 to 100% RH