Warranty Information (a) IdealSciences warrants that IdealSciences-branded products will be free from defects in materials and workmanship for a period of one (1) year from the date of delivery with respect to hardware and will materially conform to their published specifications for a period of one (1) year with respect to software. IdealSciences may resell sensors manufactured by other entities and are subject to their individual warranties; IdealSciences will not enhance or extend those warranties. IdealSciences does not warrant that the software or any portion thereof is error free. IdealSciences will have no warranty obligation with respect to Products subjected to abuse, misuse, negligence or accident. If any software or firmware incorporated in any Product fails to conform to the warranty set forth in this Section, IdealSciences shall provide a bug fix or software patch correcting such non-conformance within a reasonable period after IdealSciences receives from Customer (i) notice of such non-conformance, and (ii) sufficient information regarding such non-conformance so as to permit IdealSciences to create such bug fix or software patch. If any hardware component of any Product fails to conform to the warranty in this Section, IdealSciences shall, at its option, refund the purchase price less any discounts, or repair or replace nonconforming Products with conforming Products or Products having substantially identical form, fit, and function and deliver the repaired or replacement Product to a carrier for land shipment to customer within a reasonable period after IdealSciences receives from Customer (i) notice of such non-conformance, and (ii) the non-conforming Product provided; however, if, in its opinion, IdealSciences cannot repair or replace on commercially reasonable terms it may choose to refund the purchase price. Repair parts and replacement products may be reconditioned or new. All replacement products and parts become the property of IdealSciences. Repaired or replacement products shall be subject to the warranty, if any remains, originally applicable to the product repaired or replaced. Customer must obtain from IdealSciences a Return Material Authorization Number (RMA) prior to returning any Products to IdealSciences. Products returned under this Warranty must be unmodified. Customer may return all Products for repair or replacement due to defects in original materials and workmanship if IdealSciences is notified within ninety (90) days of customer’s receipt of the product. IdealSciences reserves the right to repair or replace products at its own and complete discretion. Customer must obtain from IdealSciences a Return Material Authorization Number (RMA) prior to returning any products to IdealSciences. Products returned under this Warranty must be unmodified and in original packaging. IdealSciences reserves the right to refuse warranty repairs or replacements for any products that are damaged or not in original form. For products outside the ninety-day warranty period repair services are available at IdealSciences at standard labor rates for a period of one year from the Customer’s original date of receipt. (b) As a condition to IdealSciences obligations under the immediately preceding paragraphs, Customer shall return Products to be examined and replaced to IdealSciences’s facilities, in shipping cartons which clearly display a valid RMA number provided by IdealSciences. Customer acknowledges that replacement products may be repaired, refurbished or tested and found to be complying. Customer shall bear the risk of loss for such return shipment and shall bear all shipping costs. IdealSciences shall deliver replacements for Products determined by IdealSciences to be properly returned, shall bear the risk of loss and such costs of shipment of repaired products or replacements, and shall credit Customer’s reasonable costs of shipping such returned Products against future purchases. (c) IdealSciences sole obligation under the warranty described or set forth here shall be to repair or replace non-conforming products as set forth in the immediately preceding paragraph, or to refund the documented purchase price for non-conforming Products to Customer. IdealSciences warranty obligations shall run solely to Customer, and IdealSciences shall have no obligation to customers of Customer or other users of the Products.
Limitation of Warranty and Remedies. THE WARRANTY SET FORTH HEREIN IS THE ONLY WARRANTY APPLICABLE TO PRODUCTS PURCHASED BY CUSTOMER. ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE EXPRESSLY DISCLAIMED. IdealSciences LIABIITY WHETHER IN CONTRACT, IN TORT, UNDER ANY WARRANTY, IN NEGLIGENCE OR OTHERWISE SHALL NOT EXCEED THE PURCHASE PRICE PAID BY CUSTOMER FOR THE PRODUCT. UNDER NO CIRCUMSTANCES SHALL IdealSciences BE LIABLE FOR SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES. THE PRICE STATED FOR THE PRODUCTS IS A CONSIDERATION IN LIMITING IdealSciences LIABILITY. NO ACTION, REGARDLESS OF FORM, ARISING OUT OF THIS AGREEMENT MAY BE BROUGHT BY CUSTOMER MORE THAN ONE YEAR AFTER THE CAUSE OF ACTION HAS ACCRUED. IN ADDITION TO THE WARRANTIES DISCLAIMED ABOVE, IdealSciences SPECIFICALLY DISCLAIMS ANY AND ALL LIABILITY AND WARRANTIES, IMPLIED OR EXPRESSED, FOR USES REQUIRING FAIL-SAFE PERFORMANCE IN WHICH FAILURE OF A PRODUCT COULD LEAD TO DEATH, SERIOUS PERSONAL INJURY, OR SEVERE PHYSICAL OR ENVIRONMENTAL DAMAGE SUCH AS, BUT NOT LIMITED TO, LIFE SUPPORT OR MEDICAL DEVICES OR NUCLEAR APPLICATIONS. PRODUCTS ARE NOT DESIGNED FOR AND SHOULD NOT BE USED IN ANY OF THESE APPLICATIONS. Certifications United States FCC This equipment has been tested and found to comply with the limits for a Class B digital devices, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of more of the following measures: • Reorient or relocate the receiving antenna • Increase the separation between the equipment and receiver • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. Warning: Changes or modifications not expressly approved by IdealSciences could void the user’s authority to operate the equipment. RF Exposure WARNING: To satisfy FCC RF exposure requirements for mobile transmitting devices, the antenna used for this transmitter must not be co-located in conjunction with any other antenna or transmitter. Industry Canada United States FCC – Continued To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power (EIRP) is not more than that required for successful communication (listed below). The system antenna(s) used for the following transmitters must be installed to provide a separation distance of at least 20 cm from all the persons and must not be co-located or operating in conjunction with any other antenna or transmitter. If you are unable to solve your issue using our online support, email IdealSciences support at support@IdealSciences.com with your contact information and a description of the problem, and a support representative will call you within one business day. For error reporting, please email a full description of the error to support@IdealSciences.com. Additional Information and Support For additional information or more detailed instructions on how to use your IdealSciences Wireless Sensors or the IdealSciences Online System, please visit us on the web at http://www. IdealSciences.com.